Legal

Privacy Policy

Last updated: 2026

1. Information We Collect

When you place an order, contact us, or interact with the Aladdin Bakery website, we may collect information you provide directly, including your name, phone number, email address, delivery or pickup details, and order contents. We also collect technical data automatically (IP address, browser type, device, referring URL, pages visited).

2. How We Use Your Information

We use your information to:

  • Process, fulfill, and communicate about your orders
  • Respond to inquiries and provide customer service
  • Operate, maintain, and improve the website and our services
  • Detect, prevent, and respond to fraud, abuse, or security incidents
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We share information only with service providers we rely on to operate (such as hosting, payment processors, and third-party delivery platforms like UberEats and SkipTheDishes), and only to the extent necessary to provide our services. We may also disclose information when required by law or to protect our rights, property, or safety.

4. Cookies & Analytics

The Site may use cookies and similar technologies to remember preferences, secure sessions, and measure traffic. You can disable cookies in your browser, but parts of the Site may not function correctly.

5. Data Retention & Security

We retain personal information only as long as needed to fulfill the purposes described above or to comply with legal obligations. We use reasonable administrative, technical, and physical safeguards to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.

6. Your Rights

Subject to applicable law (including Canada's PIPEDA and Ontario privacy law), you may request access to, correction of, or deletion of your personal information by contacting us at aladdinbakeryottawa@gmail.com.

7. Children's Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

9. Contact

Questions or privacy requests? Email aladdinbakeryottawa@gmail.com.